Frequently Asked Questions

Getting a quote is straightforward — just call or message us with a brief description of what you need and the location. For most jobs we can provide a quote based on the information you give us; for larger or more complex jobs we may want to see the area first. Every quote is free and comes with no obligation to proceed.

We cover Birmingham, Sutton Coldfield, Solihull, and a wide range of the surrounding West Midlands, including Wolverhampton, Coventry, Walsall, Dudley, Lichfield, Tamworth, Cannock, Bromsgrove, Redditch, and many towns and suburbs across the region. If you are unsure whether we cover your area, just get in touch and we will let you know.

Pressure washing uses high-pressure water to physically remove grime, moss, and soiling from hard surfaces such as concrete, tarmac, and block paving. Soft washing uses specialist, biodegradable cleaning solutions applied at low pressure to kill and remove organic growth — algae, moss, mould, and lichen — at the root. Soft washing is the appropriate method for render, roof tiles, painted masonry, and any surface that high pressure would damage. We advise on the right method for your specific surface when you get in touch.

We clean all standard driveway surfaces — block paving, Indian sandstone, tarmac, concrete, gravel approaches, and resin-bound driveways. Each surface type requires a different approach: concrete and tarmac benefit from rotary surface cleaning at higher pressure, while natural stone and block paving are treated at lower pressure to protect the surface and preserve joint sand. We always select the right method for the material.

Yes — soft washing is the recommended cleaning method for modern render types including K-Rend, monocouche, and silicone render, as well as traditional sand-and-cement and painted masonry. These surfaces should not be cleaned with high-pressure water, which risks water ingress and surface damage. The biodegradable cleaning solutions we use are applied at low pressure and are safe for render when handled correctly. We assess the render condition before starting and advise on the expected result.

Most properties benefit from having gutters cleared at least once a year, typically in late autumn after leaf fall has finished. Properties with overhanging trees, significant roof moss, or a history of blockages may benefit from clearing twice a year — once in autumn and once in early spring. We flush downpipes as part of the service to confirm the full system is draining freely before we leave.

Yes — we provide exterior cleaning for commercial premises across Birmingham and the wider West Midlands, covering car parks, forecourts, retail frontages, warehouse exteriors, office buildings, and public-access areas. We work flexibly with commercial clients and can schedule cleaning during early mornings, evenings, or weekends to minimise disruption to your business and customers. Get in touch to discuss your requirements.

Results vary depending on the surface type, the severity of the soiling, and the aspect and location of the property. For most surfaces, professional cleaning produces a dramatic improvement — surfaces that looked beyond recovery are often fully transformed. The duration of results depends on the same factors: a shaded north-facing patio will re-green faster than a sunny south-facing one. Soft washing typically produces longer-lasting results than pressure washing alone because the cleaning treatment kills biological growth at root level. We give you an honest assessment of what to expect before starting any job.